Kriya11 Privacy Policy

Kriya11 (referred to herein as "we" or "the platform") is an internationally licensed online betting and gaming service. This Privacy Policy ("Policy") explains how we collect, store, use, and protect your personal information.

By using the Kriya11 website or app, you are considered to have accepted this Privacy Policy. If you do not agree, please discontinue use of our services.

Kriya11 only collects the information needed to provide you with the best possible service. The categories of data we collect are outlined below:

We do not collect any sensitive information without your knowledge. All data is collected with your consent.

Kriya11 collects your information through several methods. You should have a clear understanding of each:

• Directly Provided: Information you provide directly during registration, KYC verification, or when contacting support.
• Auto Collection: Device and usage data collected automatically via cookies and log files while you use our platform.
• Payment Provider: Required transaction confirmation details from approved payment gateways during deposits or withdrawals.
• Identity Verifier: Information received from licensed third-party identity verification services used in the KYC process.

Kriya11 uses your information only for specific, legitimate purposes. The primary reasons we process your data are:

• Creating, managing, and securing your account.
• Processing deposit and withdrawal transactions and maintaining transaction history.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Completing KYC verification to confirm your identity and age.
• Monitoring responsible gaming and supporting users at risk of gambling addiction.
• Anonymous analysis to improve service quality and develop new features.
• Keeping you informed about relevant promotions and bonus offers, with your consent.
• Fulfilling legal obligations and cooperating with regulatory bodies.

Kriya11 may share information with certain trusted third parties for limited and legitimate purposes. Information is never shared unnecessarily.

• Payment Provider: Approved payment gateways, including Mobile Banking, Nagad, and Rocket, receive the information necessary to process and verify transactions.
• KYC Services: Required information is shared with a licensed third-party KYC provider for identity verification.
• Legal Authorities: Information may be disclosed pursuant to a court order or a valid request from a government authority.
• Technology Service Provider: Cloud storage and cybersecurity providers required to operate the platform are granted limited access under strict confidentiality agreements.

Kriya11 uses cookies and similar technologies to enhance your experience and maintain platform security.

• Essential Cookies: Essential for login sessions and account security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Platform usage is analyzed anonymously to improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working correctly.

Kriya11 uses industry-leading security technology to protect your data. Our security framework is continuously updated to stay current.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• All financial data is stored with bank-level encryption.
• Regular penetration testing and security audits are conducted.
• Two-factor authentication (2FA) protection for suspicious login attempts.
• Access Control — only authorized personnel may access data, and only to the extent required.

Kriya11 does not retain your information any longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

• Account Information: For the duration of active account use and a minimum of 5 years after closure (as required by law).
• Financial Transactions: 5–7 years in accordance with international financial regulations.
• Marketing Data: Until consent is withdrawn, or up to 2 years maximum.
• Log Files: Up to 12 months for security purposes.

Every registered user on Kriya11 has the following rights regarding their personal information:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your information be restricted.
• Right to Portability: You may request your information in a structured, commonly used format.
• Right to Object: You may object to the processing of your data for specific purposes.

Kriya11 reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform and sent to you by email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.