Detailed Terms & Conditions
1
General Terms & Scope of Agreement
Kriya11 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming service provider. These Terms and Conditions ("Terms") constitute a legally binding agreement between Kriya11 and its users ("you" or "Member").
By registering on Kriya11, accessing your account, or using any of our services, you are deemed to have fully accepted these Terms and Conditions. If you do not agree, please refrain from using any Kriya11 services.
These Terms and Conditions are written in Bengali. In the event of any interpretive dispute, the interpretation of Kriya11's legal team shall be considered final.
2
Account Registration & Eligibility
The following conditions must be met to create an account on Kriya11. If any of these conditions are not satisfied, Kriya11 reserves the right to cancel your registration.
- You must be 18 years of age or older. Accounts belonging to minors will be closed immediately and all balances may be forfeited.
- Each person may register only one account. If multiple accounts are detected, all of them will be terminated.
- All information provided at the time of registration must be truthful, accurate, and up to date. Providing false information will be treated as a violation of the Terms and Conditions.
- You must use a bank account or mobile wallet registered in your own name. The use of third-party accounts is strictly prohibited.
- You are required to cooperate with KYC (Know Your Customer) verification and provide identity documents upon request.
Kriya11 reserves the right to refuse registration at any time and for any reason. Once your account is created, keep your login credentials strictly confidential and do not share them with anyone.
3
Deposit & Withdrawal Policy
All members are required to comply with the financial transaction rules on Kriya11. Transactions may be cancelled or delayed if the correct payment method is not used.
- The minimum deposit amount is BDT 500 and the maximum single deposit is BDT 50,000.
- The minimum withdrawal amount is BDT 500. Withdrawals are typically processed within 5–30 minutes.
- Mobile Banking, Nagad, Rocket, and other approved mobile banking services are accepted.
- KYC verification must be completed before any withdrawal can be made.
- Kriya11 reserves the right to suspend any transaction suspected of money laundering or fraudulent activity.
- If no betting or gaming activity takes place within 72 hours of a deposit, the withdrawal process may be delayed.
Kriya11 will never ask you for your bank account number or password directly. Treat any such request as fraudulent.
4
Bonus & Promotion Terms
Kriya11 regularly offers bonuses and promotional deals to its members. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.
- The welcome bonus is available to new members one time only. Attempting to claim it multiple times may result in account closure.
- Wagering requirements vary by bonus. Generally, you must wager 10–30 times the bonus amount before making a withdrawal.
- Bonuses may be restricted to specific games or sports. Full terms for each bonus will be listed on the respective promotion page.
- Kriya11 reserves the right to modify, suspend, or cancel any bonus offer at any time.
- If bonus abuse or manipulation is detected, all bonuses and winnings associated with the account will be forfeited.
5
Betting & Gaming Rules
All betting and gaming activities on Kriya11 are governed by the following rules, which apply across all games.
- Once a bet is confirmed, it cannot be changed or cancelled, unless the platform itself is at fault.
- Maximum bet limits vary by game and event. Maximum winnings are also subject to defined limits.
- Kriya11 reserves the right to void any bets placed at incorrect odds resulting from a technical error.
- If a disconnection occurs during live betting, any bets already confirmed will remain valid.
- Match fixing or betting using insider information is strictly prohibited and may result in legal action.
6
Prohibited Activities & Grounds for Account Closure
Kriya11 is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited and will result in permanent account closure.
- Using automated software, bots, or scripts to place bets or play games.
- Creating multiple accounts or using another person's account.
- Colluding with other users to place bets (collaborative betting).
- Using the platform to launder money or conceal the source of illegal funds.
- Attempting to hack or gain unauthorized access to Kriya11's systems.
- Harassing or abusing other users.
If you are found to be involved in any of the prohibited activities listed above, Kriya11 may close your account and forfeit all balances without prior notice. In serious cases, law enforcement authorities will be informed.
7
Privacy & Data Protection
Kriya11 takes the protection of your personal data seriously. A full Privacy Policy is available separately, but the key points are outlined here.
- Your personal information is kept secure through SSL encryption.
- Your data is never sold to third parties. Information may only be shared when required by law.
- You have the right to request correction or deletion of your personal data.
- Anonymous usage data may be analyzed to help improve our services.
To read our full Privacy Policy Privacy Policy Visit the page.
8
Responsible Gaming & Self-Exclusion
Kriya11 believes gaming is a form of entertainment, not a means of making money. We encourage all members to play responsibly.
- You can set your own deposit limits on a daily, weekly, or monthly basis.
- You can suspend your account for a set period using the self-exclusion option.
- If you notice signs of gaming addiction, please reach out to the Kriya11 support team.
- Account closure requests will be processed within 48 hours.
To learn more about responsible gaming, visit our Responsible Gaming View the page.
9
Limitation of Liability
Kriya11 is not liable for the following. These limitations apply to the fullest extent permitted by applicable law.
- If gaming is interrupted due to internet disconnection or technical issues.
- If a transaction is delayed due to issues with a third-party payment provider.
- If your login credentials are compromised due to your own negligence or error.
- In the event of force majeure (such as natural disasters or government directives) causing service disruption.
10
Changes to Terms & Dispute Resolution
Kriya11 reserves the right to update these Terms and Conditions at any time. Any changes will be announced via a notice on the platform. Continued use of the platform after such changes constitutes acceptance of the updated Terms.
If a dispute arises, please contact the Kriya11 support team in the first instance. If the matter cannot be resolved through support, both parties will attempt to settle the dispute through a neutral mediator.
For any complaints or inquiries, please contact us at our support email:
[email protected] — We aim to respond within 24 hours.